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Power BI failed to Load the main page after login

Today I cannot login to power bi page. It says


Something went wrong.
Please try again later.
Date and Time: 2019-12-05 03:46:45Z
ActivityId: 2fd49895-9edc-4e36-995e-d9de01ed9bbb
Status: New
Frequent Visitor

Same Issue Germany.....


Update: After Cache Cleanup and browser restart it worked again. Internet Explorer and Chrome.

Regular Visitor

Same problem > Turkey



Problem solved.

Helper III

Guys please Cleare cache will fine, I already tested it.

Regular Visitor


I already tried. Still doesn't work. Where are your servers located, may I ask?

New Member

@shanipowerbi  Clear cache is not working for me. tried on several browsers and incognito mode

Not applicable

Hello @shanipowerbi 


I have tried, but still doesn't work. I used google chrome and cleared Cache for the complete timeperiod.




Solution Sage

The main support page is absolutely pointless if the info "everything is ok" appears, but apparently some European users can't reach Power BI.

Frequent Visitor

The same issue in Lithuania.

Data ir laikas: 2019-12-05 06:46:18Z
ActivityId: ad26f4a3-e189-4996-97c0-d310ce80059d
New Member
From Belgium:
Something went wrong.
Please try again later.
Date and Time: 2019-12-05 06:57:57Z
ActivityId: 519a9f3e-6390-4650-8a1d-b315d13c30af
Not applicable

Yep, Server not reachable...
Great, how many times was there some error this year? Come on, this is really unbearable for a standard reporting tool.


Datum und Uhrzeit: : 2019-12-05 07:17:16Z
ActivityId: 751a5a93-b81a-4837-be47-c2a2efb16d6f