Power BI desktop crashes everytime time i move to different tab

[SampathGiriDN]

Feedback Type:
Frown (Error)

Timestamp:
2022-03-15T18:49:35.7022031Z

Local Time:
2022-03-16T00:19:35.7022031+05:30

Session ID:
df939495-c11b-4b78-b875-b9746c8951d3

Release:
February 2022

Product Version:
2.102.845.0 (22.02) (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.OnWebViewProcessFailed(Object sender, CoreWebView2ProcessFailedEventArgs args)

Browser Name:
ExplorationBrowser

Browser Source:
https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/ReportView.htm

Browser ExitCode:
-536870904

Browser Crash Reason:
OutOfMemory

Browser Crash Kind:
RenderProcessExited

Browser Process Description:

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.102.845.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper","Error":"Microsoft.PowerBI.Client.Windows.WebView2.WebView2ProcessCrashException - WebView2 Process Failed: ExplorationBrowser, Source:https://ms-pbi.pbi.microsoft.com/pbi/Web/Views/ReportView.htm ExitCode:-536870904 Reason:OutOfMemory ProcessFailedKind:RenderProcessExited ProcessDescription:","MethodDef":"OnWebViewProcessFailed","ErrorOffset":"125"}

OS Version:
Microsoft Windows NT 10.0.19042.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528372]

Peak Virtual Memory:
55.1 GB

Private Memory:
1.26 GB

Peak Working Set:
1.33 GB

IE Version:
11.789.19041.0

User ID:
31b1a8fe-26ae-4214-a188-e367cece0de6

Workbook Package Info:
1* - en-US, Query Groups: 6, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_enableWebView2
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

[v-cazheng-msft]

Hi @SampathGiriDN ,

There is an existing ICM(ICM 294087216) for such kind of Desktop crash issue. Will follow up it, and sync here once there is any update.

Thanks for your understanding!

Best Regards,

Community Support Team _ Caiyun

[SampathGiriDN]

Hi @v-cazheng-msft 

Thank you so much for replying, can you please tell me what is an ICM? 

My apologies for not knowing, I am beginner in power BI.

Have a great day!

Many thanks

Sampath Giri D N