Status:
New
Power BI Service and Desktop are down
Our company's users are unable to connect to Power BI via the Service or Desktop this morning. I submitted a ticket to Microsoft support but I wasn't sure if it was isolated to our premium servers or all of the service.
My internal O365 ticket number is 10791650 and the error message is below.
Something went wrong.
Please try again later.
Please try again later.
TECHNICAL DETAILS
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2018-07-16 15:23:32Z
ActivityId: 81fc545c-4b52-408c-b06b-cae9b76bc6b5
12 Comments
My organization is experiencing the same issue.
We are having issues accessing Power BI as well. Multiple users have reported this to me this morning.
kevhavContinued Contributor
Same issue, same error (which comes with a funny "beat-up penguin" image).
Same for me. I have the penguin image with the one online and it says "Unable to connect to the remote server" for the Desktop.
Its back up for me now.
I refreshed again and it's working now.
Its working for me now.
- Related thread: http://community.powerbi.com/t5/Service/Service-down/td-p/463313
