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Power BI SQL connection to Fabric Lakehouse SQL Analytics Endpoint - Unable to connect

Setup:

I have Dev Test and Prod Fabric workspaces with a development pipeline built around them. Because of the limitations right now in fabric, when I promote a report from Dev to Test, the Semantic Model still points to the Dev and not to the Test lakehouse/SQLendpoint. As a workaround, I've been parameterizing the SQL endpoint string as a database and connecting to it via a SQL connection, and after promoting, I can update the parameter to the Test environment's sql endpoint string. This way I don't have to have a Dev Test and Prod version of the same report pointing to their respective lakehouse tables.

 

Error_Setup.png

Error_Setup2.png

Error_Parameter example.png

Problem:

I've been unable to connect to the sql endpoint using this method and I've been getting a consistent error with connectivity. Our IT is used to more on-prem solutions and haven't been able to help much with issues like this. The existing cloud reports seem to be fine, but I can't start any new reports using this method. Any ideas?

Error.png

 

*edit* update: our IR might be down, more to come tomorrow once our IT is back.

Status: Investigating

Hi @Johnm_AK89 ,

 

During my investigation,You can try these steps that may help:

  • check the login details and server name
  • login to SQL Server Management Studio with same details
  • turn off proxy.
  • turn off the firewall.
  • check if all TCP\IP configurations in the configuration manager enabled.
  • check all set to port 1433

Best regards.
Community Support Team_Caitlyn

 

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @Johnm_AK89 ,

 

During my investigation,You can try these steps that may help:

  • check the login details and server name
  • login to SQL Server Management Studio with same details
  • turn off proxy.
  • turn off the firewall.
  • check if all TCP\IP configurations in the configuration manager enabled.
  • check all set to port 1433

Best regards.
Community Support Team_Caitlyn

 

Johnm_AK89
Regular Visitor

Update: waiting on an internal IT ticket to check on the Firewall and local connectivity.

Johnm_AK89
Regular Visitor

IT Confirmed it's something to do with our Internal monitoring/security software that's likely messing with the pre-login handshake. Not resolved but I have IT's ear now. Thank you.

nhw512
Regular Visitor

Hi @Johnm_AK89 , 
I believe I'm currently facing the same problem, issued a ticket to IT already. 
Did you manage to resolve this already?
If so, I'd be grateful for some hints to accelerate our process.

BR
Nick

Johnm_AK89
Regular Visitor

The issue I had was resolved through our IT team and a ticket to our internet security software vendor. They ended up whitelisting several urls and ips (meeting took an hour troubleshooting with me testing after each rule update).
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