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Power BI New Card Visual - Shadow & Acccent bar are displaying in Service even though turned off

I have accent bars and Shadow turned off for my cards - using New Card Visual.

In Desktop:



In Service:



This has broken a ton of my reports. I've already tried republishing to no avail.

Edit: Seems if I edit the report directly in the Service, and republish my App, I can fix the issue temporarily. But the issue with publishing from Desktop still remains.

Status: Delivered

Hi all,


This issue has been fixed, please check and retry it. Thanks!



Best regards.
Community Support Team_Caitlyn

Community Support
Status changed to: Needs Info

Hi  @mostvp123 

What is your Desktop version ? Can you provide a sample(remove sensitive info) for reference ?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community


Best Regards,
Community Support Team _ Ailsa Tao

New Member

I've got this issue on mine too 

Frequent Visitor

I'm having the same problem. It's also turning on glow.

Advocate V

@v-yetao1-msft I can't provide a sample unfortunately as I'm short on time at the moment and would have to put in some dummy data to replicate the view. Desktop version is  2.121.942.0 64-bit (September 2023)

Frequent Visitor

I have the same issue with my accent bar disappearing when published to the service. I am on desktop version - 2.122.746.0 64-bit (October 2023). 

Report was built in the septemeber version.


If I rebuild the card from scratch then they appear when reuploaded to the service if that helps 



Frequent Visitor

I also have this issue.

Community Support

Hi @mostvp123 

Does this problem only happen with card visual ?


Best Regards,
Community Support Team _ Ailsa Tao

Helper III

Same problem here. Only happens with new card visual

Advocate I

I have the same issue. New Card visual only. If off, it turns shadow/glow on (in PBI Service). If shadow was on in the desktop, it gets turned off online.

Advocate V

@v-yetao1-msft Yep, new card visual only!