equerystrian
Advocate I
Advocate IStatus:
Investigating
Power BI Gateway Users Blank & Manage Users Stuck on Loading
With the debut of the new UX there seems to be some problem with the "Manage Connections and Gateways" experience's interaction with the users component. When you I view the Connections tab, the enti...
Found a solution.
I spent 30 minutes on a support call with Microsoft and the agent eventually confirmed this was a bug, most likely introduced during the recent roll out of Fabric.
However, he did show me that you can administer gateways from the Power Apps admin center, which I hadn't realized. And it works as expected:
https://admin.powerplatform.microsoft.com/ext/DataGateways
Strangely, since then it seems that my gateway administration area of Power BI is now working correctly also. Not sure if they just released a fix and if it might take time to roll out to all customers.
Hope this helps.