Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

0

Power BI Gateway Error

Hi,

 

We are getting this error while trying to connect to any of the on-premise datasources. The gateway is online.

 

 

 

Unable to connect: We encountered an error while trying to connect to XXXXXXXXXXXXXXXX. Details: "There was an error in the data gateway."Hide details

Activity ID:005743ac-7e8b-5ebb-6efe-81d9d6ba6d91
Request ID:f592a6cc-bde4-b403-b82d-c8174ddf98ab
Cluster URI:https://wabi-europe-north-b-redirect.analysis.windows.net
Status code:400
Error Code:DM_GWPipeline_UnknownError
Time:Mon May 29 2017 14:51:21 GMT+0200 (W. Europe Daylight Time)
Version:13.0.1700.2316
Underlying error message:Error occurred while decoding OAEP padding.
DM_ErrorDetailNameCode_UnderlyingHResult:-2146233296

 

Status: Delivered
Comments
v-haibl-msft
Employee

@mehulvt

 

If you are not using the latest version of on-premises gateway, please try to upgrade.

If issue still persists after that, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).
If issue is resolved, you can share the solution here later to help others who have the same problem.

 

Support Ticket.gif

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered