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danextian

Power BI Desktop crashes when trying to publish without signing in first

Submitted by Super User on ‎01-11-2018 02:16 AM

There was a similar issue last year. It seems that has re-occured.

 

https://community.powerbi.com/t5/Issues/Bug-Trying-to-Publish-in-the-service-without-saving-the-file...

 

When I attempt to publish a report and have not signed  into the Desktop yet, a command prompt box appears then disappears and Power BI crashes. Also, it seems that   after the January 2018 update, Power BI requires to re-signin for each report created prior to installing the  update.  Normally after I have  already signed in, Power BI will not request for  another  signin the next time  I open the same report. 

Status: Accepted
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41 Comments (41 New)
Comments
Vicky_Song
Impactful Individual
Impactful Individual
‎01-31-2018 03:12 AM
Status changed to: Accepted
 
aabbey
Frequent Visitor
‎01-31-2018 05:49 AM

Thank you Qiuyun Yu. 

 

Still having crashes after switching back to the old sign on experience, but they are less frequent. 

 

I will update with any new info that I can capture. 

 

 

RJacob
Frequent Visitor
‎01-31-2018 08:28 AM

Reporting the same issue.

The fustrating part is that Desktop randomly signs you out and you do not notice it till you try to publish and the App crashes.

 

Thanks

RJ

 

 

 

aslee
Helper I
Helper I
‎01-31-2018 07:22 PM

I am also experiencing this issue, crashing when attempting to publish and a black diaglog box appears briefly. Definitely since the January update was installed. I am usually already signed in, so don't think it is related to that, but I am always asked to sign back in when I re-open PowerBI after it crashes. 

uk_tj
Advocate IV
Advocate IV
‎02-05-2018 07:25 AM

Same issue here...

v-qiuyu-msft
Community Support
Community Support
‎02-05-2018 07:03 PM

Hi all, 

 

PG team already filed a bug to investigate this issue. The current workaround for this is to close desktop and sign in again.

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Community Support
‎02-06-2018 05:46 PM

Hi all,

 

Would you please share desktop trace log around the time issue occurs? It will benefit PG team to identify the issue quickly. Thanks. 

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Community Support
‎02-06-2018 05:55 PM

Hi all,

 

PG team can reproduce the issue now. Desktop trace log isn't required. Will update here again if I get any new information. Thanks. 

 

Best Regards,
Qiuyun Yu 

k3rz0rg
Advocate III
Advocate III
‎02-12-2018 04:32 PM

Never had this issue until late january 2018... Sometimes it works, most of the times it crashes.

While working with so much stuffs in the report, remembering re-sign in thing is pain in the ass. On top of that, it does not show that you are logged out until the sqldmper.exe pops up. Ugh... 

mwaters4
Helper I
Helper I
‎02-14-2018 12:57 PM

I am experiencing the same issue.

I am on February 2018 release.  May have happend when on January 2018 release, but definitely more in February 2018 release.

 

hope you fix soon.. .it is annoying.

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