Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Power BI Desktop WebView2 crash

Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at

Status: Delivered

Hi all ,

We have noticed your problem, this problem is mostly related to the environment, usually anti-virus and code integrity conflict, or webview2 should be upgraded, you can refer to this document below.

Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn

If the problem still exists, you need to collect logs for further troubleshooting.Since community support engineers don't have that access, I would suggest opening a Support Ticket. And a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support:

For how to create a support ticket, please refer to


Best Regards,
Community Support Team _ Ailsa Tao


Power BI Desktop crashing since yesterday.

Regular Visitor

I have been experiencing WebView2 crashes in the last few days continuously.  Any idea what is causing this?

Regular Visitor

I am suffering from loading data. What is max limit of Rows in Power BI

Resolver I

I am also experiencing this issue.  

Frequent Visitor

I have been experiencing WebView2 crashes since the last update continuously. Thanks for fixing reliably...

New Member

i have problem with powe bi webview 2 please help


Regular Visitor

I am having this issue.

New Member

I'm having this issue as of today. It's causing PowerBI desktop to crash when I try to update a report's data. 

Frequent Visitor

Hi, me too...non stop!

New Member

I have this issue 😞

It happened earlier 1 months ago, disappeared and is now back.