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Power BI Desktop WebView2 crash

Power BI is experiencing a problem with WebView2. We need your help to understand and fix this issue. If you are willing to help out, please contact us at pbidesktopwebview2issues@service.microsoft.com

Status: Accepted

Hi @rahulshevde ,

 

Sorry, but we couldn’t provide any support outside this post. There are several existing ICM(292502976, 294087216) related to WebView2 crash, and product group is investigating on such issue. Will follow up them and sync here once there is update. In addition, please make sure you are using latest version of Power BI Desktop and try different versions of WebView2 at the same time. Thanks in advance!

 

Best Regards,

Community Support Team _ Caiyun

Comments
Drocha
New Member

There is a problem with webview2

Versão: 2.112.1161.0 64-bit (dezembro de 2022)

Aldrin06
Regular Visitor

Still, error on WebView2 in Power BI Interface

FLM_87
New Member

I'm experiencing the same issue on Power BI, encountering the 'problem with WebView 2 + out of memory' message. Has anyone found a solution to this?

Saitlhaj
New Member

Hi,

 

I have 50 data sources in power bi and each time I launch the update it takes several hours and it never finishes loading so it works if I update source by source, I think there is a bug in updating.

 

Can you help !!

tyl
New Member

Restarting the software fixed the problem.

Mallikanayak
New Member

I'm getting ana error saying 'There's a problem with webview2' for all my dashboards. Please help. 

tsursh
New Member

I am also facing the same issues 

tsursh_0-1706769433023.png

 

Chiralito
New Member

Hello I am experiencing the same problem, it happen often after my computer turn to sleep and my powerbi desktop is open.

 

I am working on win 10 

Chiralito_0-1706811627638.png

 

lbendlin
Super User

Canceling a Windows restart will invariably crash all open Power BI instances. The very reason of canceling the restart was to save these files !!!

DWagner317
Regular Visitor

Chiming in as I have recently encountered this issue as well. It initially occured when I had one Power BI report open as I attempted to open a recovered file. Receieved an adjacent 'Out of Memory Exception' error in parallel with this issue. 

DWagner317_0-1708533654984.png

Consequently each time I reopen and try to restore another one of these files, it appears to become corruputed, and appears with a filename of 'Untitled' after each subsequent failed attempt to recover, reuslting in a Web View 2 crash. Once they are labeled 'Untitled' they become inaccessible and I am forced to abandon and disregard these files.

DWagner317_1-1708533959822.png


I'm on an Azure Virtual Machine using Power BI Desktop when this occurs.