Power BI Desktop WebView2 Out Of Memory

[Anonymous]

Power BI is experiencing a problem with WebView2 running Out of memory. We have identified some of the top causes of this and have the details below. If that does not address your Out of memory problem, contact us at  pbidesktopwebview2issues@service.microsoft.com

Out of Memory cause: 

Custom visuals causing memory leak - If you are using any custom visuals and are running into Out of Memory crahses, please try removing the custom visuals to check if it resolves the issue. If it does, please reach out with the visual which was cauing the memory leak so we can address it. 

If you are not using any custom visuals and are still running into this, it could be due to having a lot of report pages and visuals per page. This causes the browser heap memory to exceed the 4GB limit and crash. This is sadly a limitation of chromium. 

Possible workaround 

• Limit the number of visuals in the report. The recommendation is to split the report into smaller reports and using cross-drillthrough - Use cross-report drillthrough in Power BI Desktop - Power BI | Microsoft Docs.The cross-drillthrough feature carries through filters when using cross drill through.

[jight]

Hi, I'm experiencing the same error, and my report has no visual. This PBIX was something I created last year, and everything was working and suddenly I'm getting this error 10 months later. The application closes immediately so I can't edit anything. Anyone got a solution to this yet?

[D_M_2]

Hi @jight,

I assume you've already maxed out your memory settings in PBI desktop etc., but have you tried using/testing the two different types of PBI desktop install (msi/advanced vs. app store version)? Also, PBI service has enhanced editing options now, which still aren't 100% in parity with PBI desktop, but might allow you to edit the file in the meantime?

For memory settings: Options > Global > Data Load

For PBI desktop msi/advanced install: https://www.microsoft.com/en-gb/download/details.aspx?id=58494&culture=en-gb&country=gb

For PBI app store install: https://apps.microsoft.com/detail/9ntxr16hnw1t?hl=en-US&gl=GB

For editing file in PBI service (assuming you've not tried this yet): My workspace (in PBI service) > Import > Report, Paginated Report or Workbook > Choose location etc.

[keshali2026]

Hi It is showing as " There's a problem with WebView2" some error. how to solve this

[BharathNB]

Hi, why is it causing the issue every time? Unable to open the dashboards kindly help me on this. Because of this I am unable to deliver the report on time, and it got escalated to director level. Kindly look into on this error.