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hkang6000

Power BI App space report suddenly requires users to Request Access

Submitted by on ‎11-21-2021 07:08 PM

We have a Power BI report in an app space which was working until this morning. A number of users have suddenly reported that they have to Request Access.

hkang6000_0-1637550172933.png

So, firstly has anyone else experienced this scenario?

And secondly, when we did try to approve the user's request for access, we get the following error:

hkang6000_1-1637550267788.png

 

Any guidance on our issue would be greatly appreciated. Thank you in advance!

 

Status: Investigating

Hi, 

According to my research, you should make sure if these end-users have the Pro or PPU license and if they have expired?

If you want to get a solution for this kind of access problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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2 Comments (2 New)
Comments
v-robertq-msft
Community Support
Community Support
‎11-23-2021 12:43 AM
Status changed to: Investigating

Hi, 

According to my research, you should make sure if these end-users have the Pro or PPU license and if they have expired?

If you want to get a solution for this kind of access problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Anonymous
Not applicable
‎12-15-2021 07:25 AM

We have started experiencing the same issue as whenever we are trying to approve pedning access requests we are getting very similar errors. We can add the same user as an individual without problem but not through approve pending request! Did you get any resolution with this that you can share? The workspace in question is a premium workspace.

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