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We have a Power BI report in an app space which was working until this morning. A number of users have suddenly reported that they have to Request Access.
So, firstly has anyone else experienced this scenario?
And secondly, when we did try to approve the user's request for access, we get the following error:
Any guidance on our issue would be greatly appreciated. Thank you in advance!
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Hi,
According to my research, you should make sure if these end-users have the Pro or PPU license and if they have expired?
If you want to get a solution for this kind of access problem as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft.
https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
https://powerbi.microsoft.com/en-us/support/
Thank you very much!
Best Regards,
Community Support Team _Robert Qin