Pop-Up Windows Zoomed In and Unusable

[Rdata]

All pop-up windows are zoomed in and unusable. For example: when I have a table, and I click a column for conditional formatting, then click background color, the pop-up that should let me set the parameters is zoomed in, and I can't submit my choices because the edge of the pop-up cuts off part of the buttons. Otherwise, if I am refreshing the data the pop-up that tells me what % is done is too zoomed in to see any information. 

Zoomed-In Conditional Formatting Pop-up Window

Zoomed-In Data Refresh Pop-Up WIndow

The funny part is that I can pinch-to-zoom in even FURTHER, but I can't zoom OUT completely. Yes, I have triple-checked that I can't pinch-to-zoom out any further. 

Two-Finger-Zoomed In Even Further

[Rdata]

The only solution I have found is uninstalling Feb 2023 PowerBI and reinstalling the December 2022 patch. It worked, but I am missing some of the new features now that I was excited about 😞 

[Anonymous]

Hi @Rdata 

I tested the scenario you described, but the pop-ups are displayed properly on my side. You can refer to the screenshot below.  My Desktop is also the latest version. What is the resolution your computer is set to?

Best Regards,
Community Support Team _ Ailsa Tao

[mhepner1]

I am running on a surface laptop, Power BI Version: 2.114.864.0 64-bit (February 2023),  scale & layout is 100%, Display resolution setting is the recommended setting per Windows, and this is what I see when performing conditional formatting

I have to go to the taskbar to close this window because there is no way to access the exit button. I'm uninstalling as recommended above. I never saw this problem until I installed the February update. 

[Anonymous]

Users at my organisation have also had this problem since installing February 2023 (2.114.864.0). Our workaround has been to decrease the text size for all apps in Settings > Ease of Access > Display > Make text bigger. However, for accessibility reasons, many users require their text size to be greater than 100% so this isn't a suitable solution. These users didn't have an issue with text size in previous versions of Power BI Desktop, and all pop-up windows in Power BI were displayed correctly. We are reverting back to December 2022 because we didn't have this problem then.

[Rdata]

Hi @Anonymous ,

I have a 15.6 HP Zbook Studio, running Windows 10 Enterprise, version 21H2, OS Build 19044.2604. Last OS update happened 2/17/2023. My display is always on 1920 x 1080 (Recommended) at 100% for both my laptop and my 2nd monitor. 

[Anonymous]

Facing same issue. Tried 2 things from this post.  Scaling to 100 % and ease of access text size to 100. Didn't work.

Go to Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Learn and download december 2022 version where its working fine.

Thank you.

[gmon]

Facing same issue on my end - thought it was just me

[Thor89]

At least 3 of my around 200 report builders are also having this issue.

[tbiernacki]

was this ever resolved. I am having the same issue running PowerBi Report server (sept22) version. 

[Heavy_Roller]

THIS WORKED: It's very common for the Power Query Editor (PQE) and its associated pop-up windows to experience display and scaling issues, especially when using multiple monitors with different resolutions or scaling settings. Power Query, particularly older versions, can sometimes be "DPI unaware" (doesn't adapt well to different display scaling). Here's a breakdown of the most effective solutions, focusing on the Power Query Editor: 1. "Optimize for compatibility" in Excel Options (Most Recommended for PQE): This is frequently cited as the primary fix for Power Query Editor scaling issues. Open Excel. Go to File > Options. In the Excel Options dialog box, select "General". Under "User Interface options," find the setting "When using multiple displays:" Change this setting to "Optimize for compatibility (application restart required)". Click OK. Crucially, close all Excel windows and then reopen Excel. This setting often requires a full restart of the application to take effect for Power Query. Why this helps: Power Query Editor runs in a separate process/container from the main Excel application. This compatibility setting forces Excel and its child processes (like PQE) to behave in a way that is less susceptible to scaling problems, especially when monitors have different DPI settings. 2. Consistent Windows Display Scaling (Especially for Multi-Monitor Setups): While the Excel setting above is specific to PQE, inconsistent display scaling across your monitors is a major culprit. Right-click on your desktop and select "Display settings". Under the "Scale & layout" section, check the "Change the size of text, apps, and other items" for each connected monitor. Ideally, try to set all your monitors to the "Recommended" scaling percentage (e.g., 100%, 125%, 150%). If your primary monitor (the one where Excel usually opens or where Power Query should open) has a higher scaling (e.g., 150%) and a secondary monitor has lower (e.g., 100%), try making the monitor where you intend to use Power Query your "main display" temporarily (in Display settings, check "Make this my main display"). Sign out and sign back in to Windows, or restart your computer after making these changes. 3. Manually Resize and Move the Power Query Editor Window: Sometimes, after opening the PQE, it might appear zoomed in or partially off-screen. When the Power Query Editor window is open, try to drag its edges or corners to resize it. If you can't grab the edges, click on the Power Query Editor window's title bar and press Alt + Spacebar. This will open the window's system menu. From this menu, select "Size" (S) and then use your arrow keys to try to resize the window. Press Enter when done. Or select "Move" (M) and use your arrow keys to bring the window fully onto your screen. Press Enter when done. Once you've resized or moved it once, Excel/Power Query sometimes remembers that position and size for future openings. 4. Check for Zoom in Power Query Editor Itself: While less common for dialog boxes within PQE, the main PQE window itself has a zoom feature. In the Power Query Editor, try these keyboard shortcuts: Ctrl + Shift + = (or Ctrl + +) to zoom in. Ctrl + Shift + - (or Ctrl + -) to zoom out. Ctrl + 0 (zero) to reset zoom to 100%. 5. Disable Hardware Graphics Acceleration (Less Common but Can Help): Open Excel. Go to File > Options. Select "Advanced". Scroll down to the "Display" section. Check the box next to "Disable hardware graphics acceleration". Click OK and restart Excel. 6. Update Graphics Drivers and Windows/Office: Ensure everything is up to date: Graphics Drivers: Outdated display drivers are a common cause of display issues. Visit your computer manufacturer's website or the graphics card manufacturer's website (NVIDIA, AMD, Intel) to download and install the latest drivers. Windows Updates: Go to Settings > Update & Security > Windows Update and check for and install all available updates. Office Updates: In Excel, go to File > Account > Update Options > Update Now. 7. Repair Office Installation: If the problem persists after trying the above, your Office installation might be corrupted. Close all Office applications. Go to Windows Settings > Apps > Apps & features. Find "Microsoft Office" or "Microsoft 365" in the list. Click on it, then select "Modify" (or "Change"). Choose "Online Repair" (this is more comprehensive than Quick Repair). Follow the prompts. Start with the "Optimize for compatibility" setting and restarting Excel, as this is the most frequent fix for Power Query Editor's specific scaling issues.