MattSPrictor's avatar
MattSPrictor
New Member
3 years ago
Status:
Investigating

Personal Bookmarks Broken in PBI online - Not Filtering Report

Hi All,

 

We have recently had an organisational change that has required a change to some of the mapping tables in one of our reports. Since this change personal bookmarks have completely stopped working in the report. You can still create a new personal bookmark, however when you select it it does not filter anything at all. It is only affecting this one report, all other reports which went under similar changes are unaffected. 

 

This is very frustrating for users as it is a very filter heavy report - Any ideas? Any one see this before? Can't find anything online.

 

Gets refreshed and published every day but issue remains. 

Reports

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi MattSPrictor ,

     

    I tried to reproduce your problem but it didn't work, it worked fine.
    Is it valid to recreate bookmarks on Power BI Desktop and publish them to Power BI Service?

     

    Best Regards,
    Community Support Team _ Caitlyn

  • MattSPrictor's avatar
    MattSPrictor
    New Member
    3 years ago

    Hi Anonymous ,

     

    Thanks for the quick response, yes that is potentially an option for us, but most likely last resort due to amount of work it will create for our team.

     

    I am thinking after looking into it a bit more that this issue may be caused by a filter hierarchy issue as a result of our organisational changes. Still strange as the filters in the actual report work as normal, and all our other reports had the same changes made to them and personal bookmarks in PBI Online still function. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi,

    I have the exact same problem and it is not doable for the users to creat bookmarks in desktop. The users are able to create personal bookmarks but the bookmarks dosn´t work at all. Very frustrating and I can´t find a solution while googeling. 

    Did anyone of you found a solution or figured out what the problem was?

     

    best regards

    Ida

  • MattSPrictor's avatar
    MattSPrictor
    New Member
    3 years ago

    Hi Anonymous,

     

    It wasn't ideal but we had to roll our report back to the version before the change that we had made. We then reimplemented the changes, and altough we believe we did everything the same way the bookmarks worked when we republished. 

     

    Only thing I can think of was it was being caused by a relationship issue that we may have caused & missed by making the changes. But it may have also just been a strange bug. Sorry I can't be of more help!

Completed Ideas