Opening the Filters Pane Resets Bookmark Navigator

[asocorro]

When the Filters pane is opened the bookmark navigator's selected button goes back to default.  It does not execute the associated bookmark; it only changes the highlighted button.

This happens in Desktop and online.

[v-robertq-msft]

Hi,

Would you like to post a download link of the pbix file with this issue without the sensitive data if it’s possible and we can help you to check if it’s an existing issue in the Power BI?

I also suggest you to make sure you have updated to the latest version of the Power BI desktop.

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[asocorro]

Hi, here's a minimal pbix file and a video of the behavior online using Edge (Chrome exhibits the same behavior).  Thanks.

https://esolutionspr-my.sharepoint.com/:u:/p/ajs/EY2EqqH0Q4BOgxtVbT0rvlIBxPeZw2y55Rel5yipqOSGQw?e=oC...

https://esolutionspr-my.sharepoint.com/:v:/p/ajs/Ef3_XAN4YoZAiyUB81xGvoQBl1CLM_BlfuFs8bSmdATIFg?e=FF...

[v-robertq-msft]

Hi,

According to my test, it will still remain in the selected bookmark status if you opened the Filter pane. For example, when you added page2 and page3 to set as the bookmarks and when you use the bookmark navigator to navigate to the page2 or 3, then you opened the Filter pane, it will still exist in the page2 or 3.

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[asocorro]

Hi Robert, yes, the bookmark will remain in effect but the button loses its "selected" status in the bookmark navigator.  In the video, when the Filters pane is opened/closed, the button loses its background.  This causes confusion.

Thanks,

Adolfo

[v-robertq-msft]

Hi, 

I suggest you to open a support ticket to get direct help from the technical support team of Microsoft to have a remote session with you to help them to make sure if this is an issue existing in the Power BI.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[asocorro]

Hi Robert, were you able to see the error in the video and pbix I posted?

[v-robertq-msft]

Hi, 

Yes, I can get it, but I still don’t think that it can be recognized as an error existing in the Power BI desktop. So I suggest you to open a support ticket to get direct help from the technical support team of Microsoft to have a remote session with you to help them to make sure if this is an issue existing in the Power BI.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

Thank you very much!

Best Regards,

Community Support Team _Robert Qin