Not Receiving Confirmation Email for Signup to PowerBI

[forsi1212]

Hi, since yesterday I have been trying to activate a PowerBI account with my small business email and no luck.

I am using by small business email account nforsimoutchia@forsi.ga when I try to register my address, it tells to go check my email to activate account,  but email never arrives, checked spam, everything and still no luck.

I can receive emails to my email address from gmail and from other corporate emails but it seems Microsoft is not sending the email for some reason and I don't know if it is related to my .ga domain

Any help is much appreciated

[forsi1212]

Hi, since yesterday I have been trying to activate a PowerBI account with my small business email and no luck.

I am using by small business email account nforsimoutchia@forsi.ga when I try to register my address, it tells to go check my email to activate account,  but email never arrives, checked spam, everything and still no luck.

I can receive emails to my email address from gmail and from other corporate emails but it seems Microsoft is not sending the email for some reason and I don't know if it is related to my .ga domain

Any help is much appreciated

[GilbertQ]

Hi there, if you are not getting any luck possibly to contact them on Twitter or via the Support page?

[forsi1212]

Thanks for the response. Is there a specific support page to use? I go in circles here trying to find support and remember I can't signed up yet to login to a home page or something

[v-haibl-msft]

@forsi1212

Please try to activate the Power BI account with browser private mode.

Best Regards,
Herbert

[BryanSmith]

I've tried various devices and setting options and no luck able to get the email verification to send.  Checked junk mail and everything mentioned in above post.  Any suggestions?