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New App Experience Permissions Not Cascading Properly With Multiple Audiences

Submitted by Anonymous on ‎09-07-2022 11:43 AM

In the new app experience, our business would like to utilize audiences as a tool to segment our data to different access levels.
Here's the dilemma my team is experiencing:
We have an app that covers a large portion of our business, but when users are provisioned for an audience that has a report hidden, they cannot see the report in audience views where it is visible.
For example, when accessing the app, Audience A is given a view with Report 1, 2, & 3. Audience B has Report 2 hidden from view.
When a member who is given audience permissions to both tries to access the app, they are unable to see the report in any audience view.

Status: Delivered
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6 Comments (6 New)
Comments
Anonymous
Not applicable
‎09-08-2022 12:21 AM

Hi @Anonymous 

I restored your scene . I create an app with report 1, 2 & 3 . Add user A and user C in Audience A . In Audience A , there are three reports and not hidden . In Audience B , hide report 2 , so report1 and 3 can be displayed normally . In Audience B ,  I add user B and user C . 

But when user A and user C open report 2 in app , it will prompt you that you do not have permission . 

Ailsamsft_0-1662621548577.png

Are you in the same situation as me ? If this is the case, I need to submit this issue to ICM .

 

Best Regards,
Community Support Team _ Ailsa Tao

 

Anonymous
Not applicable
‎09-08-2022 06:44 AM

@Anonymous Yes! This is exactly the symptom I'm experiencing, except they are unable to view the report in the app at all. It's not present in the app navigation.

namansrivastava
Frequent Visitor
‎09-13-2022 03:57 PM

I am experincing the exact same issue. At the first attempt of publishing the app, the report did not even show up in the app navigation. On doing another update of the app, the report shows up but the users still cannot access them and it gives the below error message despite the fact that the user has proper access to the underlying dataset and is able to view other reports on the same data source which in this case is an AAS model.

namansrivastava_0-1663109777671.png

 

namansrivastava
Frequent Visitor
‎09-16-2022 05:46 AM

@Anonymous Has there been any progress on this issue?

Anonymous
Not applicable
‎09-20-2022 02:25 AM

Hi @Anonymous 

Service has been updated . User C can access the Report 2 normally when Report 2 is hidden in other Audience .

 

Best Regards,
Community Support Team _ Ailsa Tao

bahrak
New Member
‎10-12-2022 08:16 AM

Hi I'm having this same issue - the only way users can see any report is if they're granted view access on the workspace, but that defeats the purpose of assigning differential access.

 

Please can you help?

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