Navigation page (PowerBI service) does not exist

Hi lale24 

Can other users in the same tenant see the navigation ? If the user is a guest user , he will meet the issue . If he is not a guest user , you can clear the cache and sign in with incognito mode .

Solved: Navigation pane missing from home page of Power BI... - Microsoft Power BI Community

Best Regards,
Community Support Team _ Ailsa Tao

Hi Alisa Tao, 

Other users at the same tenant can see naviation pane.

User is not guest user.

Clearing the cache and sign in via incognito mode not working. We can try again.

Hi, 

We tried again and it is not working, navigation pane is not visible.

Hi Anonymous We are experiencing the exact same issue, in our organization, that lale24 describes here. Is this a glitch? We have confirmed that we have teh same (PRO) license and PBI Versions. Is there an ETA of when this would be resolved? We really need to have this up and running for users onboarding (training) to PowerBi in September. Thanks.

Hi lale24 

The users can see the navigation pane with the user cannot see the naviation pane in the same broswer ? 

Best Regards,
Community Support Team _ Ailsa Tao

Hi Anonymous,

Yes, other users can see navigation pane, but that one user can not see in the same browser.

Hi lale24 

Where your tenant is located ? It seems that users elsewhere can't expand the navigation pane either . Their tenant is in North Europe (Ireland) .

Best Regards,
Community Support Team _ Ailsa Tao

Hi Anonymous,

Our tenant is also North Europe (Ireland).

My tenant is West US (California) but there are others in my company on the same tenant without this issue.

Anonymous I can report a similar issue that is occuring with my user when logged into Power BI. Same login, different browsers, nav panel icon is missing. Other users in our organization are having no issue.