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( Microsoft power BI Desktop ) You've selected Microsoft Fabric free

Hello everybody,

good greeting,

Kindly, I would like your quick support to solve my problem, which is: that I cannot create a Microsoft Power BI Desktop account.

Where I get the following error message (Sorry, we need additional information to verify your identity. Please contact support)

What additional information do you require me to provide? Where do I submit it?

Note that the official email I use for calls is: bi@salmanfadhil.store

Japanese note: The attached picture shows the problem.

 

Screenshot 2024-02-22 235108.png

Status: Delivered

Hi  @alraawygroup ,

 

Sometimes, the network you’re using could be causing the issue. If possible, try changing your Internet environment.
Please try to clear your browser cache or trying to access the registration in an InPrivate or Incognito window might help.
The issue could be due to the phone number or email address you’re using for registration being used too many times for Office 365 services. Try using a different phone number and email address.

For original post,you may refer to:

Solved: undefined - Microsoft Fabric Community

 

Best regards.
Community Support Team_Caitlyn

 

Comments
v-xiaoyan-msft
Community Support
Status changed to: Delivered

Hi  @alraawygroup ,

 

Sometimes, the network you’re using could be causing the issue. If possible, try changing your Internet environment.
Please try to clear your browser cache or trying to access the registration in an InPrivate or Incognito window might help.
The issue could be due to the phone number or email address you’re using for registration being used too many times for Office 365 services. Try using a different phone number and email address.

For original post,you may refer to:

Solved: undefined - Microsoft Fabric Community

 

Best regards.
Community Support Team_Caitlyn