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Microsoft Issue - Refreshes Getting Stuck unable to cancel

We are an enterprise Power BI Premium customer with 4 Power BI Premium Capacities.  We have been experiencing issues over the past week where datasets will get stuck refreshing and we are unable to cancel.  It says "canceling".  We've tried rebooting the gateways, switching capacities,  but refreshes are stuck. Can't even manually refresh in PBI desktop and publish over.  Yes we're on a supported version of the on-premise data gateway.  We opened a Microsoft ticket, just posting to see, is anyone else experiencing this?  

Status: New
Comments
Dunners
Advocate II
Exactly the same issue here: manual refresh happens in seconds but anything scheduled seems to get stuck and cannot cancel it