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Starting with the May 2023 update, and continuing with the June 2023 update, on a remote device I use to create reports, I am prompted to login every time I open the app or a report. And once I do login, I am re-prompted to login immediately after. I am able to close the login pop-up at that point and can begin working. After I close the app, my login info is not saved and I am prompted to login again when I reopen the app or a report. If I open a report, after logging in, and open a 2nd report, I am re-prompted to login yet again. I am able to create/update reports once I get past the login every time, but it is extra time and annoying to be prompted to login all the time.
I tried uninstalling and reinstalling several times, and issue exists. I even cleared out the cache folder that is setup under my Windows profile, but no help there.
Installing the May/June 2023 updates on my local device works fine without issues. The problem is only occurring on my remote device with the May/June 2023 update.
I have reviewed several similar issues like this that has happened with older versions of the desktop app, but I do not recall seeing anything recent. And all the older issues have been resolved with a new update. I was hoping this release would have resolved the issue this time, but it has not.
Update: July 2023 Update is also reacting the same way.
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Hi @GWerling
Again with Remote Desktop, Desktop works fine on my end and there is no need to log in repeatedly. Where did you get the installation package from?
You can try to uninstall Desktop in Control Panel and then download the full version of the installer from Download center to install it.
Download Microsoft Power BI Desktop from Official Microsoft Download Center
Best Regards,
Community Support Team _ Ailsa Tao