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Make users able to create normal support tickets and not a forum post of some kind

Submitted by Anonymous on ‎08-26-2019 02:46 AM

If we have technical issues I want to be able to report this to support, get a support ticket and communication with a support staff employee. Now we have to report something that looks like an outage in Western Europe like some new requested feature.

Status: New
2 Comments (2 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎08-26-2019 08:10 PM

Hi @Anonymous, 

 

To create a support ticket, you can go to this site and follow steps like below: 

 

Support Ticket.gif

 

 

Best Regards,
Qiuyun Yu

gpylant
New Member
‎10-09-2020 06:55 AM

How do I see an existing support ticket?

Idea Statuses