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wmeyer2022

Long Load Time for Google Chrome Bookmark to Dashboard in Premium Per Capacity Workspace

Submitted by on ‎03-21-2023 07:07 AM

We just switched to Premium Per Capacity, and we have users who use bookmarks In Google Chrome) to access Dashboards, where the dashboard takes minutes to load, where previously it was a few seconds. We found that if the user navigates to the dashboard from the Power BI home screen it loads quickly, but when using the bookmark it takes over a minute. Bookmarks to dashboards always loaded fast before, and then when switching to Premium all of a sudden they were very slow. Bookmarks to reports seem to load quickly however. 

Status: Investigating

Hi @wmeyer2022 

Please clear the browser cache and then try to open the bookmark again . Or you can change a browser to open the bookmark .

 

Best Regards,
Community Support Team _ Ailsa Tao

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v-yetao1-msft
Community Support
Community Support
‎03-21-2023 10:40 PM
Status changed to: Investigating

Hi @wmeyer2022 

Please clear the browser cache and then try to open the bookmark again . Or you can change a browser to open the bookmark .

 

Best Regards,
Community Support Team _ Ailsa Tao

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