Anonymous's avatar
Anonymous
Not applicable
3 years ago
Status:
Done

Link in dashboard tile app disappears

Hello.

 

I have a dashboard tile with many tiles conected to reports and some to external links.

when i select to edit the link dissapears and the tile no longer works.

Is this a bug? When i refresh the link work again.

when i select the edit link i cannot see the external link. But if select before editing i know that there a link conected.

 

ID do mosaico227388
ID de Objeto do Utilizadorffeee607-0e9b-452c-bb7c-2f9225d1cc35
ID do Dashboard43401

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    Your description is not detailed enough for me to determine the exact cause. Can you provide the details through screenshots or videos?

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous's avatar
    Anonymous
    Not applicable

    For example, this dashboard tile has an external link, when i click the tile, the link opens, but when i click edit details it appears without link and when i close it and select again the tile it is blocked and doesnt open the link, if i refreh the page, it works again, but i can never see the link again. It is a bug? I think that in the pass I could always see this link but not anymore.

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    I followed the steps you described and tested , the external link did disappear. I have submitted this issue to ICM . If there is progress, I will come back to update .

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    This issue will be fixed inMid-April .  Please be patient. 

     

    Best Regards,
    Community Support Team _ Ailsa Tao