Hello, I assigned external users licenses to PowerBI Pro. However, when they log-in their license shows as free trial licenses. They are also unable to see the published reports. However, i...
Hi JuanBolas ,
It sounds like it should be a tenant issue. When an external user visits through the link you shared, it is a direct access to your tenant, then on that basis, his license is valid, so he can get the report normally. But they log in to their own tenant, and in their tenant, the external user does not have the license permission, so they cannot view the related reports.
Best regards,
Community Support Team Selina zhu