Opening PowerBI Desktop 64-bit on a Win 8.1 64-bit PC - ANY workbook OR No workbook results in the error: "We couldn't retrieve the data model for this report. Please try again later."
Error started with first June release 2.106.582.0, but also occurs on most recent release 2.106.883.0.
Going back to release 2.105.1143.0 and the error goes away.
June releases on Win 10 64-bit on same network do not have this error.
Tried changing these settings which still resulted in the error:
Security > authentication browser - ticked 'use my default web browser'
Preview Features > Power BI desktop infrastructure update - off (was on)
Preview Features > Web page connector infrastructure update - off (was on)
I've copied the details from the 'send a frown' screen below:
Feedback Type:
Frown (Error)
Timestamp:
2022-07-02T06:16:09.3822388Z
Local Time:
2022-07-02T16:16:09.3822388+10:00
Session ID:
e01c4909-0350-4f57-b026-c89a06157a7e
Release:
June 2022
Product Version:
2.106.883.0 (22.06) (x64)
Error Message:
We couldn't retrieve the data model for this report. Please try again later.
Stack Trace:
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.ExecuteSchemaCommand[T](ExploreHostDataSourceInfo dataSourceInfo, IDbConnectionPool connectionPool, IConnectionFactory connectionFactory, IConnectionUserImpersonator connectionUserImpersonator, QueryExecutionOptionsBase queryExecutionOptions, ITelemetryService telemetryService, Func`2 action, String failTelemetryMessage, ServiceErrorStatusCode statusCode, ExploreBaseEvent exploreEvent)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.<>c__DisplayClass10_1.<GetModelMetadata>b__1(ExploreBaseEvent timedEvent)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.<>c__DisplayClass4_0`1.<RunInActivity>b__0(ExploreBaseEvent activity)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.RunInActivity(String activityName, Action`1 action)
at Microsoft.PowerBI.ReportingServicesHost.ExploreTelemetryService.RunInActivity[T](String activityName, Func`2 action)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.GetModelMetadata(ModelMetadataRequest request)
at Microsoft.PowerBI.ReportingServicesHost.ModelMetadataProvider.GetConceptualSchema(ModelMetadataRequest request, ConceptualSchemaBuilderOptions builderOptions, ParseConceptualSchema parse)
at Microsoft.PowerBI.ReportingServicesHost.ReportingSession.GetConceptualSchema(String modelMetadataVersion, Nullable`1 translationsBehavior, ParseConceptualSchema parse)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.<>c__DisplayClass33_0.<GetConceptualSchema>b__0()
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.HandleModelRetrievalExceptions[T](Func`1 wrappedCall, ServiceErrorStatusCode statusCode)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchemaAndHandleExceptions(Func`1 getConceptualSchema, String maxModelMetadataVersion, ModelDaxCapabilities& daxCapabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchema(IPowerViewHandler powerViewHandler, String databaseID, String maxModelMetadataVersion, Nullable`1 translationsBehavior, ModelDaxCapabilities& daxCapabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.<>c__DisplayClass26_0.<TryGetConceptualSchema>b__0()
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.TryGetStructureImpl[T](Int64 modelID, ServiceErrorExtractor extractor, Func`1 getStructure, Func`2 validateStructure, T& structure, ServiceError& serviceError)
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.ErrorHostService.GetErrorDetails(ShowErrorDialogArgs args)
at Microsoft.PowerBI.Client.Windows.ErrorHostService.<>c__DisplayClass5_0.<ShowErrorDialogCore>b__0()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.AllowModalDialogs(Action action)
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass14_0.<ExecuteOnUIThreadAndHandlePromise>b__0()
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass6_0`1.<ExecuteOnUIThread>b__0()
at Microsoft.PowerBI.Client.Windows.HostServiceDispatcher.<>c__DisplayClass5_0.<ExecuteOnUIThread>b__0()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.StartDialog.Show(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, IPowerBIQueryUIService queryServices, IReportManager reportManager, IAutoRecoveryManager autoRecoveryManager, ILegacyUIHost uiHost, IPowerBIWindowServiceFactory windowServiceFactory, IFileHistoryManager fileHistoryManager, IAuthenticationManager authenticationManager, IUpdateNotificationManager updateNotificationManager, IApplicationCommands applicationCommands, IPowerBISettings powerBISettings, IUISettings uiSettings, IEventAggregationService eventAggregationService, IPowerBITelemetryService telemetryService, IUrlOpener urlOpener)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ShowStartDialog>d__97.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.MainWindow.ShowStartDialog()
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_7.<<Main>b__10>d.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_7.<Main>b__10(MainWindow mainWindow)
at Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__118_1>d.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__118_1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__118_0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
OS Version:
Microsoft Windows NT 6.3.9600.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 528049]
Peak Virtual Memory:
97.9 GB
Private Memory:
432 MB
Peak Working Set:
617 MB
IE Version:
11.0.9600.20139
User ID:
887abce1-b5bf-44cd-b517-688b1e7008b0
Workbook Package Info:
1* - en-AU, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.
Telemetry Enabled:
True
Model Default Mode:
Empty
Model Version:
PowerBI_V1
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_compositeModelsOverAS
PBI_enhancedTooltips
PBI_enableWebView2
PQ_WebView2Connector
PBI_mobileAuthoringFormattingUI
PBI_sparklines
PBI_scorecardVisual
PBI_lineChartError
PBI_fieldParametersSuperSwitch
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
DPI Scale:
100%
Supported Services:
Power BI
Formulas:
section Section1;
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Hi @powerbiGC ,
We have reproduced your issue and have submitted to internal icm 316870753 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.
Best Regards,
Community Support Team _ Caitlyn