Issue with slicer search in PBI service

[christinepayton]

I'm seeing a new issue in our tenant with the search on slicers not functioning at all in the service - it simply can't find any results. This does not happen in desktop (search still works there), only in the service. It's reproducible with any dataset, I've tried it on 3. Is anyone else experiencing this? It started occuring around 5/12. 

Example with Adventureworks sample dataset - you can see Amy in the slicer here: 

When I search for her name, it gives "no results":

[grnelson39]

I'm having the same issue!  Posted about it here: Search slicer not showing results after typing in ... - Microsoft Fabric Community

[christinepayton]

Yeah! For me it's happening in one tenant and not another (yet), are you on Microsoft's tenant? I would assume so since you have a MS employee flag. 

[Anonymous]

Hi @christinepayton 

The problem should be regional, I tested search slicer on my side, everything is working fine. Also, I haven't seen any other users reporting similar issues. What needs to be confirmed is which tenants are having the issue ?

Best Regards,
Community Support Team _ Ailsa Tao

[christinepayton]

@Anonymous My guess is it's Microsoft tenant, not sure if it's any others. The other user who was having the same issue was a Microsoft employee, and I am on the same tenant in a subsidiary company. 

[Anonymous]

Hi @christinepayton 

I have tested it using MSIT environment and search slicer shows up fine, you can refer to the screenshot below. Where are your tenants located?

Best Regards,
Community Support Team _ Ailsa Tao

[christinepayton]

@Anonymous It looks like it is resolved today, feel free to close this 🙂

[Anonymous]

Hi @christinepayton 

Glad it's back to normal. I will change the status to "Delivered" .

Best Regards,
Community Support Team _ Ailsa Tao