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Issue with PowerBI

Hello,

Facing an issue with Power BI Desktop latest version Aug 2024,i am not able to open any report and getting the below error. 

Demi0_0-1725899547624.png

 

I've tried deleting and reinstalling the app but issue still persists

Status: Investigating

Hi @Demi0 ,

 

Please close all instances of Power BI Desktop. Then, navigate to the folder C:\Users\<your_user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache and delete all contents of this folder.
And also ensure you are using the latest version of Power BI Desktop from the link below (Not the MS app store version).

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @Demi0 ,

 

Please close all instances of Power BI Desktop. Then, navigate to the folder C:\Users\<your_user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache and delete all contents of this folder.
And also ensure you are using the latest version of Power BI Desktop from the link below (Not the MS app store version).

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best regards.
Community Support Team_Caitlyn

MaxBarker
Regular Visitor

Hi @v-xiaoyan-msft ,

 

I'm having kind of the same problem since this morning. I've cleared all my cache but I'm unable to open to open the Power BI online workspace. 

 

When I try to open the workspace or any report it just keep showing this.

2024-09-16 06_31_15-Power BI.png