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StevenS

Issue signing in with Report Builder

Submitted by on ‎07-28-2024 10:09 PM

I am having issues with the latest version of Power BI Report Builder. 

I am not able to sign in, and receive the following error (which seems to be related to Web Account Manager for .NET?). 

 

Unable to load DLL 'msalruntime_x86': The specified module could not be found. (Exception from HRESULT: 0x8007007E) See https://aka.ms/msal-net-wam#troubleshooting

 

StevenS_0-1722229572299.png

This is using the Micrsoft Store version of Report Builder 15.7.1811.11, which appears to be 'newer' than the most latest version?

StevenS_1-1722229572299.png

Note - I can't revert to an earlier version of Report Builder as this would require UAC to un/reinstall.

Status: Investigating
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎07-29-2024 06:18 PM

Hi @StevenS 

So your problem happened after updating Report Builder? Looking at the error message it seems that the DLL 'msalruntime_x86' file is missing. Can you go inside the installation file and find that file? If not, you may need your UAC to reinstall Report Builder for you.

 

Best Regards,
Community Support Team _ Ailsa Tao

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