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Issue in installing power bi

Feedback Type:
Frown (Error)

Error Message:
AS Process PID=8024 has exited with ExitCode=-1073741511, ExitTime=2022-05-14T08:50:49.3912498+05:30

Stack Trace:
Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:
AS Process PID=8024 has exited with ExitCode=-1073741511, ExitTime=2022-05-14T08:50:49.3912498+05:30

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncException(IExceptionHandler exceptionHandler, Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.InvokeMoveNext(Object stateMachine)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
at System.Threading.Tasks.SynchronizationContextAwaitTaskContinuation.<>c.<.cctor>b__8_0(Object state)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
at Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IPowerBIWindowService windowService, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType, IFileInformationProtectionManager fileInformationProtectionManager)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.104.941.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110"}

PowerBIUserFeedbackServices_IsReported:
True

Status: Investigating

Please check the minimum requirement of installing Power BI Desktop first: Minimum requirements 

  • Windows 8.1 / Windows Server 2012 R2, or later
  • .NET 4.6.2 or later
  • Internet Explorer 11 or later
  • Memory (RAM): At least 2 GB available, 4 GB or more recommended.
  • Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported, as certain controls (such as closing the startup screen) display beyond those resolutions.
  • Windows display settings: If you set your display settings to change the size of text, apps, and other items to more than 100%, you may not be able to see certain dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
  • CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.
  • WebView2, if not automatically installed with Power BI Desktop or uninstalled. Download and run the installer for WebView2.

 

When it meets the requirement and still has the same issue, you can try to uninstall the previous version wholely, restart your device and download the latest version of Power BI Desktop from website:

https://www.microsoft.com/en-us/download/details.aspx?id=58494

 

Best Regards,
Community Support Team _ Yingjie Li

 

Comments
v-yingjl
Community Support
Status changed to: Investigating

Please check the minimum requirement of installing Power BI Desktop first: Minimum requirements 

  • Windows 8.1 / Windows Server 2012 R2, or later
  • .NET 4.6.2 or later
  • Internet Explorer 11 or later
  • Memory (RAM): At least 2 GB available, 4 GB or more recommended.
  • Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported, as certain controls (such as closing the startup screen) display beyond those resolutions.
  • Windows display settings: If you set your display settings to change the size of text, apps, and other items to more than 100%, you may not be able to see certain dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
  • CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.
  • WebView2, if not automatically installed with Power BI Desktop or uninstalled. Download and run the installer for WebView2.

 

When it meets the requirement and still has the same issue, you can try to uninstall the previous version wholely, restart your device and download the latest version of Power BI Desktop from website:

https://www.microsoft.com/en-us/download/details.aspx?id=58494

 

Best Regards,
Community Support Team _ Yingjie Li