Issue exporting paginated report output to PDF or Excel within Power BI Service
Good afternoon, all! We've run into an issue, where we can't export to Excel or PDF the output of a paginated report after it has run in the PBI Service. We get the "Export failed, please try to export your report again." message. The funny thing is, before the latest "Experience" update last month, we had no issue at all with the exports. Any idea(s) as to what may have changed to cause this problem?
We asked our Service Admin to look into the matter, and this is the snippet from the Admin portal he sent back:
Thanks in advance for any assistance provided.
Regards,
Scott
2 Comments
- AnonymousNot applicable
Hi SAS_BI ,
Usually your administrator has turned on the correct settings and the paginated reports can be exported properly.
I was unable to reproduce your problem and have not received any recent feedback from other users with similar experiences to yours.
During the investigation we saw a past thread, did you try to check other settings such as network?Solved: Re: Export Failed - Paginated Report when using Ne... - Microsoft Power BI Community
Best regards.
Community Support Team_ Caitlyn - SAS_BI
Advocate I
Anonymous, thank you for the update! I guess we'll look at router settings and see if that might be causing the issue. I'll report back on whet we find.
Have a great day!
Scott