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I cannot access the data source

I need help with the ip range that power bi uses. In the power BI web access, when entering the user and password data, it shows me the error message: 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond'

Status: New
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v-chuncz-msft
Community Support

@atorrescalderon 

 

You may take a look at Adjust communication settings.