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Hololens 2 stuck in "Loading artifacts from PowerBI"

When I open up Power BI on my Hololens 2 - the app gets stuck in "Loading artifacts from PowerBI".

I have attempted to solutions I have found online, which includes rebooting the device and making sure that I have content favourited - but none work.

I have favourited reports, dashboards and apps, but still no luck.

Can you please help?

 

BR David

Status: New
Comments
DavidBojsen
Employee

Hi all

 

After letting the program run for several minutes, I eventually got into it and could use the content.

So you just need to have patience...

 

BR David

v-lili6-msft
Community Support

hi @DavidBojsen 

It's pleasant that it works in your side, 😁  

this may just be a network problem or a hardware response problem.

 

Regards,

Lin

mariolobar
New Member

Hello, any news about this?

We're having the same problem and we're trying to show it to our customer...

 

Regards

Mario López

pauldamenRF
New Member

We have the same issue, waiting doesn't solve it.

 

Does anyone found a solution for it?

 

Best regards,

Paul