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sgrewal

Getting an issue in logging into external tenant organization from Power BI desktop.

Submitted by Advocate I on ‎05-30-2023 07:05 AM
Getting an issue in logging into external tenant organization from Power BI desktop , Switching organization from PBI Desktop to other PBI tenants Login and Sign in from PBI Desktop only recognizing now Corp Tenant ID only not external tenant login ID.
Status: Investigating
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15 Comments (15 New)
Comments
Bourgi
Regular Visitor
‎08-11-2023 04:11 AM

@Anonymous

Any updates on the fix? Still not fixed in july 2023 release. I had to reinstall april 2023.

sgrewal
Advocate I
Advocate I
‎08-11-2023 05:33 AM

@Anonymous Yes still no fix for this issue, waiting from last few months and raised issue via support ticket also.

RitzCracker
Advocate II
Advocate II
‎08-11-2023 12:29 PM

I upgraded to Version:Version: 2.119.986.0 64-bit (July 2023) and this how I'm logging into a specific tenent in 9 easy steps:

After opening PowerBi Desktop, close out the opening dialog to a blank page. then click on your account name

  1. Select "Sign in with a different Account
    RitzCracker_0-1691781144054.png

     

  2. Enter your Email 

    RitzCracker_1-1691781197249.png

     

  3. Choose Work or School account

    RitzCracker_2-1691781241004.png

     

  4. DON'T enter your email, select Sign in Options

    RitzCracker_3-1691781346377.png

     

  5. Select "Sign into an Organization"

    RitzCracker_4-1691781436058.png

     

  6. Enter your Organization's Domain name and press "Next"

    RitzCracker_5-1691781533147.png

     

  7. OK! now we can Sign in ... again

    RitzCracker_6-1691781622627.png

     

  8. and now enter your password :

    RitzCracker_7-1691781734647.png
  9. FINALLY! You will be asked to Stay Signed into all of your accounts.  DON'T DO IT!! or you'll have start all over again! Click on No, sign in to this app only!

RitzCracker_8-1691781957295.png

 

 

So now, carefully open the PBIX you want to work with. Pray to the Microsoft gods it doesn't open in a new window. 

So there, simple right?!

 

Let me know if this works for you or if you know of an easier way. Thanks for reading!

 

 

 

Bourgi
Regular Visitor
‎08-22-2023 12:31 AM

Hi @RitzCracker 

 

It still does not work in Version: 2.120.731.0 64-bit (augustus 2023)

 

I followed every step in the guide, and it still logs me in on the standard company tenant instead of the external tenant. I still have to go back to the april release where this functions.

 

The userids(~email)are the same, so maybe that is confusing for the newly released logon software?

 

Bourgi
Regular Visitor
‎11-20-2023 04:16 AM

@v-yetao1-msft Gentle reminder... is anyone still looking at this bug?
We are still tied to the April 2023 release because of this problem.

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