Gantt Chart by MAQ Software - Rendering problem or what?

[nisuomi]

Hello,

I have been using Gantt Chart By MAQ Software lately and it shows the data in a gantt chart as it should.

But sometimes the gantt does not show any bars on the visualization, alltho', it showed it earlier.

This has happened between closing and opening the power bi desktop file. And it never reverts back to its normal state. And only way to make it work again, is to delete the old gantt and create a new - then the bars are shown correctly on the gantt again.

Has anyone else faced this kind of a behaviour from the Gantt Chart By MAQ Software? And how did you solve it, or did you?

And does anybody know, is this related only to rendering problem, data loading problem, PBI version problem or something completely different?

Cheers,

Niko

[v-qiuyu-msft]

Hi @nisuomi,

Please update the Gantt Chart by MAQ to the latest version 3.3.4.0 and test again. 

If issue persists, please contact the author of this custom visual for help: https://maqsoftware.com/contact

Best Regards,
Qiuyun Yu 

[nisuomi]

Hi,  @v-qiuyu-msft

I updated to the latest version, but at least it did not do anything for the visual immidiately. Should I do the visual from the scratch again and cross my fingers that this time it maybe works better? Do you have an idea, is this issue been with someone else also?

Cheers,
Niko

[v-qiuyu-msft]

Hi @nisuomi,

Please update your Power BI desktop to October version 2.63.3272.40262 then try it again. 

If the issue persists, please contact the author of this custom visual for help as I suggested before. 

Best Regards,
Qiuyun Yu 

[MAQSupport]

Hello @nisuomi ,

We have updated Gantt Chart by MAQ Software to v3.3.4.0 with the bug fixes.

We recommend you to download the visual and test again.

If you still face any issues, please contact us at support@maqsoftware.com

Thanks.