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Firefox 60.8.0ESR not loading Power BI Reports Since 8-11-2019


  • What symptoms are occurring?: We have a confirmed case of Firefox version (60.8.0ESR) not being able to load any of our Power BI reports. We get an almost done icon in the middle of the screen and the report never loads. We have confirmed on multiple end-users and also all test VM's running this same browser version.

  • We have attempted a firefox "Refresh" to remove all users setting and go back to default. This was unsuccessful.

  • Users state that this started happening yesterday, 8-11-2019.

  • We have confirmed that the reports do run in Version 68.0.1;
  • If you are receiving an error message, what are the full details of this error message?: No error message.

  • Can the problem be reproduced on demand or is this intermittent? If so, how?: Reproduced on demand, all end users and all test VM's.

  • If tested, are others having the same issue?: Yes

  • Has this ever worked before?: Yes

Status: New
Not applicable

As of today embedded reports are building in Firefox again. Have no idea as to why.

Helper II



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