Failed to use the selected gateway

[Elena1990]

Hello!

I have aen error, while trying to connect to gateway in order to update my dataset.

I checked, that it is running, but the problem persists.

Details:

Failed to use the selected gateway. Please make sure the gateway is up and running and try again.

Please try again later or contact support. If you contact support, please provide these details.

Activity ID: fa24039f-2827-4a8d-9c57-78c69999a322
Request ID: 8ca224d9-f0b1-f096-1630-18c8809afd98
Correlation ID: f189ad4a-2adb-2de4-b58a-202089705fb5
Status code: 400
Time: Tue Mar 28 2023 12:06:00 GMT+0200 (Central European Summer Time)
Service version: 13.0.20342.55
Client version: 2303.3.12949-train
Cluster URI: https://wabi-north-europe-d-primary-redirect.analysis.windows.net/

[Anonymous]

Hi @Elena1990 

1. Is your gateway service in the online state?
2. Is the gateway you selected in a successful connection state?
3. If you recreate a new gateway with the same data source and connect to the dataset, will there be an error reported?

Best Regards,
Community Support Team _ Ailsa Tao