Error with "Forecast Using Multiple Models by MAQ Software" plugin

[jfrias]

Hi,

I have just installed the plugin "Forecast Using Multiple Models by MAQ Software" and it doesn't work correctly.

The next error is throwed:

Feedback Type:
Frown (Error)

Timestamp:
2018-11-22T15:21:10.2380889Z

Local Time:
2018-11-22T16:21:10.2380889+01:00

Session ID:
807d4060-4d55-4069-981d-7dff7d04880b

Release:
November 2018

Product Version:
2.64.5285.741 (18.11) (x64)

OS Version:
Microsoft Windows NT 10.0.17134.0 (x64 es-ES)

CLR Version:
4.7 or later [Release Number = 461808]

Peak Virtual Memory:
38.3 GB

Private Memory:
492 MB

Peak Working Set:
633 MB

IE Version:
11.407.17134.0

User ID:
de1cc7be-7b05-4c59-afc4-cc95b1e9d590

Workbook Package Info:
1* - en-GB, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\Javier\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot471065683.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
MIntellisense
PBI_SpanishLinguisticsEnabled
PBI_PdfImport
PBI_ColumnProfiling
PBI_variationUIChange
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_FuzzyMatching
PBI_EnableWebDiagramView
PBI_improvedFilterExperience

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Could you give me a solution for that please?

Thanks

Javier

[v-qiuyu-msft]

Hi @jfrias,

Please install R open in the same machine as Power BI desktop runs on, then configure R directory for the Power BI desktop. 

The custom visual Forecast Using Multiple Models by MAQ Software requires R packages: XML, forecast, htmlwidgets, plotly, zoo, lubridate. Please install required packages. 

Best Regards,
Qiuyun Yu 

[MAQSupport]

Hello @jfrias,

Can you please force install the required packages ? Please refer the guidance document here available at our GitHub page.

Thanks.

[jfrias]

Thanks for your response @v-qiuyu-msft and @MAQSupport.

I had already installed R and it was configured so that can't be the problem:

[MAQSupport]

Hello @jfrias ,

Our team could not reproduce the issue. We request to connect with us on [email protected] with your sample dataset or screenshots.

Thanks.

[Picci]

Hi @jfrias and @MAQSupport, I run the script below from R Studio and the visual finally works as expected.

install.packages("forecast")
install.packages("XML")
install.packages("htmlwidgets")
install.packages("plotly")
install.packages("zoo")
install.packages("lubridate")

Hth,

Elisa