Does your error occur during installation or after installation sign in account? Did you uninstall the previous Desktop cleanly? After uninstalling Desktop through Control Pane, download the installation package from the download center and install it again.
The error occurs at thw time of signing in after installation. I uninstalled the earlier version entirely erasing even the left over files and reinstalled the 64-bit exe file first. when it caused the error shown in the screenshot, I unistalled that and tried installing the 32-bit exe file. Even that showed the same error. When that also did not work, I restored the previous April 2023 version .
I got below error as well few times after Power BI Desktop Version: 2.117.984.0 64bit(May 2023) installation.
Using Windows 10 Enterprise - 19044.2965 Power BI Desktop Version: 2.117.984.0 64bit(May 2023)
Step1: Shift+Right Click on Power BI Desktop shortcut in the Desktop Step2: Click Run as different user(my XA account) Step3: Enter User name & Password which is a another account, not belong to current account. Step4: Now Power BI Desktop- Getdata/Recent sources pop up page will get open Step5: Close the Pop-Up page, you can see backside one error popup has shown Step6: You can see backside one error popup has shown
Unable to sign in
Sorry, we encountered an error while trying to sign you in. Details: Desktop applications wanting to use the broker need to provide their window handle. See https://aka.ms/msal-net-wam#parent-window-handle
Hi @Pady
I am so glad to hear that your issue has been fixed . I will change the status to "Delivered" .
Best Regards,
Community Support Team _ Ailsa Tao