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Error while acessing report in Service by user with the security role

Submitted by Anonymous on ‎11-03-2021 02:37 AM

Hi, could you please help me with this issue? The user is listed in the admin role in desktop and in security roles list. The user was already able to access the report, however, now without any changes done she is recieving this error message.

Where is the problem?

 

Couldn't retrieve the data for this visual. Please try again later.

Please try again later or contact support. If you contact support, please provide these details.

  • Activity ID696e8ff8-3e65-4bb6-ab6d-730d18afb89f
  • Request ID7f63ca13-f7c8-db98-da19-ec02f094d7af
  • Correlation IDe8312170-e994-be5e-3828-546d89bfe093
  • TimeTue Nov 02 2021 14:29:58 GMT+0200 (Eastern European Standard Time)
  • Service version13.0.17018.56
  • Client version2110.3.08222-train
  • Cluster URI https://wabi-west-us-redirect.analysis.windows.net/
Status: Investigating

Hi @Anonymous 

 

By investigating based on the information from you, we find an error said “ Could not resolve invalid QueryFilter. - Source: 'User' ”. It should be something related to filter.

May I know how many pages in this report with access issue? Will this user get same issue when viewing other pages? Please check in your report, whether there is a filtered set including data that this  user doesn’t have access to. If so, please reset filter and try to view this report again.

 

Best Regards,

Community Support Team _ Caiyun

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3 Comments (3 New)
Comments
v-cazheng-msft
Community Support
Community Support
‎11-03-2021 07:37 PM
Status changed to: Investigating

Hi @Anonymous 

 

By investigating based on the information from you, we find an error said “ Could not resolve invalid QueryFilter. - Source: 'User' ”. It should be something related to filter.

May I know how many pages in this report with access issue? Will this user get same issue when viewing other pages? Please check in your report, whether there is a filtered set including data that this  user doesn’t have access to. If so, please reset filter and try to view this report again.

 

Best Regards,

Community Support Team _ Caiyun

Anonymous
Not applicable
‎11-04-2021 03:09 AM

The report has only one page and she (email) is listed in every row of the table and the column name is in the Roles related to this table. I checked multiple times and deleted her again and added her again. As ive mentioned, she could see the data earlier but all of a sudden cannot.

v-cazheng-msft
Community Support
Community Support
‎11-04-2021 06:35 PM

Hi @Anonymous 

 

Ok, I got it. If so, please consider open a support ticket by Power BI support with the error details you provide here  and there will be an support engineer help you troubleshoot on this issue. Then he/she will help on figure out the cause of this issue.

 

Best Regards,

Community Support Team _ Caiyun

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