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Error when trying to set up refresh schedule: Failed to load data sources. Please try again later.

Hello,

 

After publishing a report, I try to set up a refresh schedule, and I receive the error below:

 

"Failed to load data sources. Please try again later."

 

I am using an on-premises gateway (personal mode).

 

Here are the error details:

 

Activity ID: fbaa47fb-bed3-497f-9c5f-629630eede0d
Request ID: 71d6f731-dd38-fe2d-a671-354ffcd184a5
Correlation ID: 4697d43e-0e08-aff6-d80d-3045ed369aaa
Status code: 500
Time: Mon Aug 01 2022 09:00:57 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI: https://wabi-us-east-a-primary-redirect.analysis.windows.net/

Status: Delivered

This issue has been fixed

Comments
tungdx137
Regular Visitor

Same problem with python script and personal gateway. Hope they fix soon

PowerYourBI
New Member

PowerYourBI_0-1659497816477.png

 

any updates on this issues. using python as data source. unable to create data source. Personal Gateway is online. 

alejandro_delta
New Member

Me too, i have this issue and is affecting my performance and productivity.

 

Activity ID: dcf8c31d-7b96-4455-81bc-2a195c1ce762
Request ID: 72fc2466-b1c2-6a40-eceb-6bd27938b19c
Correlation ID: 4b20e42c-4a45-73f2-2286-13ee420323bd
Status code: 500
Time: Wed Aug 03 2022 07:17:59 GMT-0500 (Central Daylight Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI: https://wabi-us-east2-b-primary-redirect.analysis.windows.net/

neverton_76
New Member

Hello@Community Support Team _ Caitlyn,

Is there any update on this? 

 

 Now causing significant distruption 

 

Thank you

Neil

Johnny_SH
New Member

Same problem. Does not work where there is a python.

@Community Support Team _ Caitlyn any update on it?

Addy2020
Helper I

Same Problem 

 

Activity ID: 5a26994c-930a-4907-bc72-83e04d2f975f
Request ID: 7b13479d-a7ac-86f1-f7d5-fe355befb893
Correlation ID: 3876941b-bd87-d508-c0eb-cca7a6125a36
Status code: 500
Time: Thu Aug 04 2022 11:44:15 GMT+0530 (India Standard Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI: https://xxxxxxxxx-d-primary-redirect.analysis.windows.net/

TSzreder
Frequent Visitor

I have several users with the same error and all of them are connecting to a Netezza source using the Netezza connector (ODBC one seems to be running fine)
Any idea when can we expect a fix or a workaround?

cs413y
Regular Visitor

Issue has been fixed on my end. Gateway refresh is now working and I didn't make any changes.

 

Thank you

neverton_76
New Member

Just checked mine is still not working yet 😞 

 

jisuk_kate
Advocate I

Mine is not still working yet. very frustrated