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Error message "There is an error in XML document (1, 1

Hi,

I can't open the Power BI Desktop version, as I consistently receive an error message every time I attempt to open it. Can anyone help me fix this issue?

Thanks

Status: Delivered

Hi  @randika118 ,

 

This error might be related to some corrupted files in the AppData folder.

Here’s a potential fix for this issue:

1.Navigate to the directory on your computer, where is your username.C:\Users\{user}\AppData\Local{user}
2.Find and delete the AppData folder for Power BI (either 64-Bit or 32-Bit, depending on your installation).
3.Relaunch Power BI Desktop.

 

For original post,you may refer to:

Solved: Error upon starting Power BI Desktop "There is an ... - Microsoft Fabric Community

Fix Power BI Error: There is an error in XML document (1, 1) - YouTube

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Delivered

Hi  @randika118 ,

 

This error might be related to some corrupted files in the AppData folder.

Here’s a potential fix for this issue:

1.Navigate to the directory on your computer, where is your username.C:\Users\{user}\AppData\Local{user}
2.Find and delete the AppData folder for Power BI (either 64-Bit or 32-Bit, depending on your installation).
3.Relaunch Power BI Desktop.

 

For original post,you may refer to:

Solved: Error upon starting Power BI Desktop "There is an ... - Microsoft Fabric Community

Fix Power BI Error: There is an error in XML document (1, 1) - YouTube

 

Best regards.
Community Support Team_Caitlyn

randika118
Helper I

Hi

I followed your instructions as advised, but unfortunately, the issue persists.

 

Thanks,