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Direct Query refresh failures after upgrading Gateway (3000.238.11) with MonitoredDbConnectionError

Submitted by Anonymous on ‎10-09-2024 07:11 AM

Following on from this Forum post https://community.fabric.microsoft.com/t5/Service/ServerError-DM-GWPipeline-Gateway-MonitoredDbConne... (Please see that post for relevant logfile snippets)

 

After upgrading the gateway to the latest version, roughly 1/3 of all Direct Query queries are reporting error ServerError_DM_GWPipeline_Gateway_MonitoredDbConnectionError in BI Service. From what I've been able to determine, it happens to all reports that use Direct Query, regardless of the direct query data source.

 

The only connection we can find is that all the errors are using Direct Query. Import Refreshes don't seem to experience this issue.

 

Additionally, this error message isn't documented anywhere that I've been able to find.

Status: Delivered
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19 Comments (19 New)
Comments
BarSi1986
Helper I
Helper I
‎10-14-2024 06:30 AM

same thing here, since last week there is exact the same problem with direct queries on pbi service, gateway v.  3000.238.11 (September 2024) 

 

also i have problems with import queries with adnotation that ODAC was not found on the system wchich is not true cause there is ODAC installed and till last week everything was fine

malarkey99
Regular Visitor
‎10-14-2024 09:37 PM

I deinstalled the gateway 3000.238.11

and reinstalled the older july version

with recovery key, now it's working again.

ashleyodonnell
Frequent Visitor
‎10-15-2024 09:00 AM

We are seeing the same issue after upgrading our Gateway to 3000.238.11 version. 

MaZoSR
Frequent Visitor
‎10-16-2024 02:59 AM

Microsoft has released a new version yesterday (3000.242.5), however we're still experiencing issues with Databricks connections failing due to a certificate exception (which started after we had upgraded to the September version).

Anonymous
Not applicable
‎10-16-2024 05:17 AM

It appears the 3000.242.5 version may have resolved this specific issue.

 

However, since the issue initially did not present itself until a few days after upgrading to 3000.238.11, and without any confirmation of the issue from MS, or any changelog documenting the fix, I'm hestitant to say this is resolved. I will monitor the gateway logs, and I will report back in a few days.

Eric_Dommisse
Regular Visitor
‎10-16-2024 08:18 AM

We work with version 3000.238.11 and also have the problem, so that is not the solution.

JDN1986
Regular Visitor
‎10-16-2024 11:51 PM

We had the same issue with version 3000.238.11 after updating to version 3000.242.5 our issue at his moment is resolved.

 

Tomato0023
New Member
‎10-17-2024 11:44 PM

Hello,
The first day with version 3000.242.5 went without any problems.
It seems that the problem is solved.
If anything changes I will let you know.
I am still testing

Anonymous
Not applicable
‎10-18-2024 01:02 AM

Hi all,

 

This issue has been fixed, please try it again.

Thanks for your patience！

 

Best regards.
Community Support Team_Caitlyn

 

 

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