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Emil_Yusifov

Desktop app data load problem

Submitted by on ‎04-23-2020 08:53 AM

New version of PBI Desktop does not load data from web data source in gettings started example.

However if i switch to an older version it is fine to load data.

Status: New
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4 Comments (4 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎04-23-2020 10:34 PM

Hi @Emil_Yusifov, 

 

May I know what's the  example you mean? Please provide some screenshots so we can understand the issue clearly. Do mask sensitive information before uploading your screenshots. 

 

Best Regards,

Qiuyun Yu

Emil_Yusifov
Regular Visitor
‎04-23-2020 11:51 PM

Hi. Qiuyun Yu.


I reinstalled the recent downloaded version of Power BI Desktop and try again. And that is what happen.

Issue appear after load data from web link: https://www.bankrate.com/retirement/best-and-worst-states-for-retirement/ , provided in Power BI Desktop getting started page. Error message shown directly after hitting Apply or Coles&Apply on Home Tab of Power Query Editor.

 

Screenshots of error and screenshots about installed apllication attached :

 

about app.JPGApply error.JPG


Everything works fine if use an older version of application.

 

Best,

Emil Yusifov

v-qiuyu-msft
Community Support
Community Support
‎04-27-2020 02:47 AM

Hi @Emil_Yusifov, 

 

May I know the exact old version number of Power BI desktop? 

 

I tested on my side both in Power BI desktop 2.79.5768.1082 64-bit (March 2020) and 2.78.5740.1101 64-bit (February 2020), below error occurs in navigator window use web data source, let alone applying query change.

 

q4.PNG

 

Best Regards,
Qiuyun Yu

Emil_Yusifov
Regular Visitor
‎04-27-2020 06:27 AM

Hi, Qiuyun Yu.

 

Exact version is 2.79.5768.1082 64-bit as you mentioned.

 

I did not load data from Navigator immediately. Before I go to Query Editor to shape data. Do some simple work.  What is interesting, I receive no errors in that steps, all table data loads to and shown in Query Editor. Error occurs when hit Apply or Colse&Apply in Query Editor.

 

I run it on Windows 10 64 bit Russian.

I could only suppose that it could be somewhere in code page settings of windows maybe. But PBI Installar had to install necessary components regardles of OS, I think.

 

Old version however run fine.

I am just starting PBI and that does business for now.

 

I reported this error, when the app offered to.

 

Best,

Emil

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