Anonymous's avatar
Anonymous
Not applicable
2 years ago
Status:
Done

Dataflow refreshes not appearing to work (next refresh date in past)

Good morning!

 

One of my dataflows has appeared to stop refreshing successfully. While there is a scheduled refresh set up for every 2 hours during the day, the last 'Refreshed' time is showing as three days ago, and the 'Next refresh' is also showing as three days ago.

 

I turned scheduled refresh off and on which has reset the 'Next refresh' date, but a refresh still doesn't appear to complete successfully.

 

At no point is there any error or warning that there is an issue.

 

On clicking to refresh, the spinning dots appear as normal as if it is refreshing, but after going out of the workspace and back in, it still shows as the old dates with no info in the refresh history.

 

Is this a known issue after the latest service updates?

 

Thanks,

Ally

4 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    Is this the case with all dataflow? I don't see any related known issues at the moment, and even if I manually refresh it, it doesn't report any errors?

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • Anonymous's avatar
    Anonymous
    Not applicable

    This was only occuring with one dataflow. All others were working correctly - however the dataflow with the issue had not been edited recently, and the underlying files had not changed.

     

    Oddly, on checking this morning, a scheduled refreshed was just running and has now completed succesfully. That was the first scheduled refresh which has run since 7 days ago despite scheduled refreshes being turned on throughout.

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

    So your dataflow can refresh normally now , right ? In this case I will change the status to "Delivered" .

     

    Best Regards,
    Community Support Team _ Ailsa Tao