DM_GWPipeline_Gateway_TimeoutError

[Anonymous]

Hello,

While I have been using PowerBI Pro for months, I have never find this kind of issue, so I'm asking you in order to understand what could be wrong and fix it as soon as possible.

Some days ago the automatic scheduled refresh in one of our reports is not working after several attempts (while it's working fine in the desktop version).

The error message is the following:

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: Jade Private.
Cluster URI: WABI-UK-SOUTH-B-PRIMARY-redirect.analysis.windows.net
Activity ID: 83f3306d-0a91-4c00-a3d4-5f74c321c1c5
Request ID: 5d5ef067-af83-a85c-91b1-f64497119c58
Time: 2023-01-03 10:58:02Z

I have tested almost everything I know it might impact, but the problem remains. Why can be this happening? 

Thanks in advance for your support,

Juan Carlos Fernandez

[ukopytiu]

still is not working..

[eligc]

We were able to resolve this issue by updating our data gateway to the latest version. Hope that helps someone.

[amol0512]

Hi Team, 

I am also facing the same issue.  {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":

[ShephaliJain]

Hello Team,

I am also facing the same issue.
Could you please provide a solution for this issue as soon as possible!

Thanks,
Shephali Jain
Radius Recycling (Formerly Known as Schnitzer Steel Industries), USA

[adarar_2]

Hello team,

I got that error to, and i hadn't had it ever, plss help since the new update, 18/10/2023 :c

[motibenzur]

Hi, @v-xiaoyan-msft 

We are facing the same problems all over our BI platform

Can we get an update on this issue?

Thanks,

Moti