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Couldn't delete tile in Dashboard

Hi,

 

We have found issue that one of the member in the group couldn't delete tile in dashboard. (There is no Trash icon option in ... menu). Even I have given him Admin permission but he still couldn't see Trash icon to remove the tile in dashboard.

 

fyi, he can publish his report to dashboard

 

Is there any step that I have missed?

 

 

Thanks,

 

-Sylvia-

Status: Needs Info
Comments
QueryQueen
Regular Visitor

@ClaraH I ran into this today. My fix was to use keyboard accessibility shortcuts:

1. Press Tab until the offending visual is selected

2. Press Alt-Shift-F10 to select the three-dots button.

3. Press Enter

ClaraH
Regular Visitor

@QueryQueen You'da bomb! It works! Thank you!

macboy
Advocate I

Unfortunately @QueryQueen's solution didn't work for me, still can't access the ellipses.

Anonymous
Not applicable

Honestly cant believe that this problem has existed for six years.

057Sophie
Helper I

Looks like this a new bug related to the april update.

There are lot of posts in the issue section

bhavana097
Frequent Visitor

need help 

bhavana097
Frequent Visitor

Please let me know, if there is solution this problem 
@amitchandak @jdbuchanan71 
#needhelp

ClaraH
Regular Visitor

QueryQueen's solution solved my problem. It's strange that it doesn't work for some others.

bhavana097
Frequent Visitor

Hello @ClaraH , What was the solution to it, How did you manage to do it 

jdbuchanan71
Super User

@bhavana097 if you scroll up in the comments you will see the one from @QueryQueen with the steps to her solution.

 

1. Press Tab until the offending visual is selected

2. Press Alt-Shift-F10 to select the three-dots button.

3. Press Enter