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Copy Visual as image not working - something went wrong

In the last few days, we are no longer able to use the Copy Visual as image icon on visuals in our reports and apps.  The error returned just says 'something went wrong'.

Status: Delivered

Hi @kathleeng23 

This issue has been fixed , I will change the status to "Delivered" .

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
gstickney
Regular Visitor

Confirming it is now working for me Eastern US

achrafkasmi
Helper I

still the same problem ! 

 

 

 

kathleeng23
Advocate I

It is working for us again in Central US

Anonymous
Not applicable

Eastern US is still not working

rwax
New Member

Experiencing the same issue.

yukajin
New Member

Canada has the same issue. I tried until now. No luck. My end users said it worked in the past. 

Autofan1985
Regular Visitor

Tried again, but issue still stays here in the Netherlands sadly. Hopefully they roll the fix out soon.

Guidolavespa
Regular Visitor

hello, today it's working again in Belgium.

Evelien
Advocate I

It is still not working (Europe)

Fenalytics
Advocate III

It works in west-europe now (datacenter), in the Northern-europe region the issue still persist..