The error message says <The following groups have failed validation : "[email protected]> However the actual name of the person is displayed in the content pack window. This forces the user to open outlook and put it in an email to find the user's name so that it can be manually deleted. Either create a button to remove that alias OR put the correct name in the error message. The error message should pertain to a potential solution.
3 Comments
v-qiuyu-msftCommunity Support
Hi billmanh,
Which action did you perform then the error threw out? When you create a content pack and share to a specific group? Can you share detail information?
Best Regards,
Qiuyun Yu- Vicky_Song
Impactful Individual
Status changed:NewtoNeeds Info 
billmanhAdvocate I
The actual error is not the issue. However in this case it was that a person had left the company and those credentials were no longer valid. This issue here is that I had to go through all of the user names and find the one that matched the email address that was failing the check. The list of members is a box with everyone's full name. The error shows the email address. This means you have to open outlook to find the name that belongs to the email that was used in the error message. This takes time and is entirely uneccesary. Especially when the only solution is to delete that user. There should be some way to automatically remove the email address that is causing the error. Annother way to fix this problem would be to allow the user to ignore the issue as it doesn't matter. The credentials have been removed so there is no need to remove it from this list. This is just creating tedious busy work and not adding value.